privacy policy


Privacy Policy

  • https://lend.therentalstudio.com and/or https://www.therentalstudio.com/ are websites owned and operated by "Aspirebels Private Limited," a company duly registered under the laws of India under The Companies Act 2013, with its registered office at B-11, TALWANDI KOTA (RAJ.) 324005, and having its corporate identification number U68200RJ2023PTC087957.

  • https://lend.therentalstudio.com/ andhttps://www.therentalstudio.com/ , hereinafter referred to as “Website(s)” as and when required, is a marketspace for people to lend and rent out equipment across categories such as Furniture, Gaming Consoles, Board Games, Appliances either collectively as a package or individually by agreeing to a contract/agreement provided by The Rental Studio (hereinafter referred to as “TRS”). TRS will soon be launching other categories as well like clothing, musical instruments, etc for which this policy will only be applicable to the categories as and when launched.

  • We at TRS understand how important your personal data is and how important is the privacy of the data you provide to us. And that's why we want you to be aware of the kind of information we collect, and how we collect and use it. TRS has taken all the necessary and reasonable measures to protect your personal data. All the personal data you share with TRS is stored in a highly secured server. For the security and privacy policies of the server, you can go to https://aws.amazon.com/.

  • We collect your data only when the user (i.e. “you”) registers on the Website(s), accesses the Website(s), or takes any action on the Website(s).

  • When you submit your information to TRS through the Website(s), you acknowledge and agree to the terms and conditions of this privacy policy and the operational policies of the Website(s) and TRS. If you do not agree to these policies, please do not use our Website(s).

  • Information Collection

    • The personal information which we may ask you to provide to us could be the following:

      • Your full name, email address, and phone number make up the registration details provided by you for the usage of services provided by TRS.
      • Your shipping, billing, tax, and any other information pertaining to monetary transactions on the Website(s).
      • Your Aadhaar card number, rental agreement, etc. along with their images to verify the identity of the user and ensure due compliance by the Government of India. This is done to complete the user registration otherwise known as KYC (know your customer) of the user.
    • We collect certain data from the Aadhaar card provided by our customers for KYC (Know Your Customer) verification purposes. The data collected includes the full name, Aadhaar masked number, date of birth, and address mentioned in the Aadhaar card. The data collected from the Aadhaar card is solely used for KYC verification and authentication purposes. This data is necessary to ensure the accuracy and integrity of the information provided by the customer. We do not use the data for any other purpose, and it is not shared with any third parties unless required by law or authorized by the customer.

    • By providing us with the Aadhaar card data for KYC verification, customers explicitly consent to the collection, usage, and processing of their data as described in this privacy policy.

    • We do use your contact information to send you offers that may be of your interest and might be based on your previous orders with TRS from which you can opt out by mailing support@therentalstudio.com.

    • Our Website(s) may use “cookies” to enhance the User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website(s) may not function properly.

  • Information Sharing

    • We do not sell, trade, rent, or buy users’ personal information to/from others for personal or commercial purposes. We may share your information that is too generic personal information used while signing up only for one of the reasons below:

    • Business Transfer: If we start any subsidiaries or involve in mergers or acquisitions. In such cases you will be notified beforehand of the transfer of your information and your data may become subject to different privacy policies.

    • Requirement under the law: We release your personal information to third parties under the following circumstances: a. To comply with the law, legal process, or an enforceable government request; b. To enforce or apply our terms of use or other agreements with you (filing a police complaint, filing a lawsuit, etc); c. To protect the rights or safety of the Website(s) or TRS users.

  • Opt out Policy

    • Please email us at support@therentalstudio.com if you no longer wish to receive any communication from us or wish to delete your user account and records.
  • Online Payments

    • Information relating to electronic transactions entered via the Website(s) shall be protected by encryption technology. We have partnered with secure payment gateways Cashfree, Paytm gateway, Razorpay, etc. TRS and the Website(s) have no access to interfere and do not interfere with the payment gateway mechanism. The Website has no access to the information that you may enter for making the payment through the payment gateway. Your transaction and banking details or other information as required for internet banking or other payment instruments is held by our Payment Gateway partner. By creating a link to a payment gateway, we do not endorse the payment gateway, nor are we liable for any failure of products or services offered by such a payment gateway. Such payment gateway may have a privacy policy different from that ours. All failures/ errors/ omissions of the payment gateway shall be solely on the payment gateway. You hereby consent that you shall not use the Website(s) or TRS for any disputes that you may have with the payment gateway for any wrongdoing of the payment gateway.
  • Policy Changes

    • TRS reserves the right to amend the above privacy policy without any prior notice and hence advises you to visit this page from time to time to review the current privacy policy.
  • Grievances

    • If you choose to visit our Website(s), your visit and any dispute over privacy is subject to this Privacy Policy and Terms and Conditions. The terms of this Privacy Policy do not govern Personal Information furnished through any means other than the Website(s). If you have any questions about this Privacy Policy or the Website’s treatment of your Personal Information, you have any grievances against the Website’s privacy practices, or you apprehend that your privacy is compromised at the Website(s), please write to support@therentalstudio.com. We assure we shall proactively address your concerns. All disputes between TRS and the user in this regard are subject to the